Privacy Policy

Thank you for visiting our website redog.ch and for your interest in our organisation.

REDOG, the Swiss search and rescue dog association (hereinafter referred to as REDOG) places utmost importance on the protection of your data and privacy.

We have prepared this Privacy Policy to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the legal provisions of the

Swiss Federal Act of 25 September 2022 on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR). The following Privacy Policy fulfils the duties to provide information in accordance with the FADP and GDPR as stated in Art. 19 et seqq. FADP and Art. 13 et seqq. GDPR, for instance.

You can generally use our website without requiring specific authentication. We only ask you for information that is required for providing certain optional personalised services you choose to use, such as answering questions, subscribing to our newsletter and making donations. This information could comprise details such as your name, address, email address and phone number. We do not collect any personal data that requires special protection within the meaning of Swiss data protection laws.

Please note that the majority of data transferred via the internet is unprotected at present. It cannot be ruled out that transferred data is read by unauthorised persons and even falsified.

We always ask your consent to the use of your data for any other purposes that are not covered by this Privacy Policy.

Information about you that is collected by us?

We may collect and process the following information about you:

• Information that you provide to us: This is information that you provide to us in the following situations:  
  • When you use our website and its contents (such as making a donation, subscribing to our newsletter or completing a contact form) 
  • When you request information from us
  • When you become an offline REDOG benefactor
     
• Information about you collected by our website and other systems 
  • When you visit our website, third parties (analysis programs) collect certain information about you and your visit, such as browser type and version and the pages of our website accessed by you. We do not collect the internet protocol (IP) address used for connecting your device to the internet. You can ask Google for an export of your data.
  • Our website may also store cookies on your device as described in our Cookies Policy (see below).
  • Our IT systems collect marginal data and sometimes also contents of your communication with us when you contact our employees via email, phone or other electronic means.

• Information collected by third-party providers when you interact on our website: This is information about you that you transfer to third-party providers (such as Facebook, LinkedIn, Twitter, YouTube or Instagram) when you use social media interfaces or widgets on our website. 
   
• Information collected by third-party providers when you visit our website: This is information about you that is collected and/or tracked by third-party providers when you visit our website only, i.e. when you navigate from one page to another or watch an embedded YouTube video.

Using your personal data

We may use your personal data for the following purposes:

• In order to forward your alert to the REDOG search and rescue dog team leaders. Your contact details are stored for statistical purposes.
• In order to send you updates and information via email (e.g. newsletters), SMS, post or telephone.
• In order to forward your enquiry about training to become a search and rescue dog team member to the responsible trainers in the regional groups.
• REDOG reserves the right to use your contact details for specific future donation campaigns.
• If you make a donation in the event of a bereavement, your details are forwarded to the next of kin of the deceased.
• If you request information as a member of the press, we store your contact details as a future press contact.

We only process your personal data if this is necessary for the above purposes.

In exceptional circumstances, we may be obliged by law to disclose or otherwise process your personal data. We will inform you should this be the case. If you are unsure about the purpose for which REDOG requires your data, please contact the employee who has requested the information or get in touch with us directly. You can find our contact details below.

Transfer of personal data to third parties

REDOG does not transfer personal data to third parties, unless this is required by law or ordered by a judge of the court. This does not apply to the transfer to third parties for 

a) the legal protection of users; 

b) the fulfilment of legal requirements;

c) defending and protecting the rights of REDOG;

d) compliance with the terms and conditions of use or data protection regulations;

e) the rectification of technical issues affecting the products;

f) cooperations with service providers that require the transfer of data for the processing of orders. In these cases, the transfer of data is restricted to the minimum required for the fulfilment of the order. Particularly in connection with the contractual performance of donations, the data provided by you is transferred to the respective payment service provider for the purpose of processing your payment (credit card data, Twint, PayPal, PostFinance, paying-in slip) insofar as necessary for processing the donation.

Raise Now – donation technology

We use the donation technology of RaiseNow AG, Hardturmstr. 101, 8005 Zurich, on our website. You can read their Privacy Policy here: https://www.raisenow.com/ch-de/datenschutz. RaiseNow collects the personal and payment-related data as well as communication preferences on the basis of our interests in accordance with Art. 6 (1) lit. b) GDPR and a data processing agreement in accordance with Art. 28 (3) S. 1 GDPR. RaiseNow AG, Switzerland, and RaiseNow GmbH, Germany, meet all of the requirements of the EU General Data Protection Regulation. Switzerland is classed as a secure third country that has been confirmed as having adequate data protection standards in an adequacy decision by the European Commission. This includes, for instance, data processing security, which is regularly audited and certified at RaiseNow AG by TÜV SÜD on the basis of the PCI-DSS SAQ D Level 2 security standard (https://developer.raisenow.com/docs/pci-dss/Certificate-of-Validation_en.pdf). RaiseNow may use the collected data in anonymised form, in other words without allocation to a benefactor, for optimising or improving its own services, but not for contacting benefactors directly or for transferring data to third parties.

Newsletter – Subscription

We use the email marketing platform, Mailchimp, on our website for newsletters. You can read their Privacy Policy here: https://www.intuit.com/privacy/statement/ and https://mailchimp.com/de/gdpr/. Address: The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000. Atlanta, GA 30308 USA. Mailchimp meets all of the requirements of the EU General data Protection regulation. Switzerland is classed as a secure third country that has been confirmed as having adequate data protection standards in an adequacy decision by the European Commission

If you subscribe to our newsletter with your email address, title, surname and forename (mandatory), we store and use your data exclusively for sending you our newsletters until you unsubscribe from this service.

If you want us to remove your data from the mailing list, click on “Unsubscribe” at the end of any email or contact us as described.

Operating and server log data

We host our website with Hausformat GmbH, Rohrerstrasse 18, 5000 Aarau, Switzerland. The provider (or your webspace provider respectively) collects data about each website access (so-called server log files). This access data includes: Name of the accessed website, file, date and time of access, transferred data volume, notification of successful access, browser type and version, operating system, referrer URL (previously visited website) and requesting provider. The provider uses the protocol data exclusively for statistical analyses for the purpose of operating, ensuring the security of, and optimising the website and its contents.

However, the provider reserves the right to subsequently audit the protocol data if there is credible evidence of a justified suspicion of illegal use. Legal bases in accordance with the GDPR: Art. 9 (1) lit. f. Legitimate interest: information security.

Storage and erasure of your data

REDOG endeavours to keep your personal data accurate and up to date. Information about you is deleted once it is no longer required.

Your rights

In accordance with Swiss data protection laws, you have the right to request information about your personal data that we have stored as well as other related information.

• You may also request for inaccurate personal data to be corrected or erased.
• You can withdraw your consent to our use of your personal data for direct marketing purposes at any time and have the right to object to the processing of your personal data in whole or part thereof (and request its erasure).

Please contact us as described below if you wish to exercise one of these rights. We must request proof of identity from you before giving you information about your personal data.

Security measures

We have implemented suitable technical and organisational measures to protect personal data against loss or any form of illegitimate processing. Our donation pages are secured with a Secure Sockets Layer (SSL), a security protocol for online communications. This makes it more difficult or impossible to access, manipulate or falsify messages. Personal data is transferred online in encrypted form via the HTTPS protocol. 

Only employees who require to access your information for performing their tasks gain access to your personal data.

Websites and apps of other providers that can be accessed via this website are not covered by this Privacy Policy. REDOG does not assume any responsibility or liability for data protection compliance by third-party websites and apps. 

REDOG Cookie Policy

We wish to provide you with a pleasant website visit. We store cookies on your computer to improve your experience and collect information about your use of our website.

Cookies are small text files that are stored on your device when you visit a website. During every subsequent visit, these cookies are sent to the original website or other websites that recognise the respective cookies.

• Cookies ensure that our systems recognise the user’s device and instantly restore any previous settings.
• As soon as a user accesses the platform, a cookie is stored on the hard drive of the computer through which the website is accessed.

Cookies are useful for the following reasons:

• They make it possible for websites to recognise the device from which they are accessed and to adjust the contents displayed to user-specific interests.
• They contribute to the improvement of our website.
• They provide you with an improved service that is tailored to your specific requirements.
• They enable us to recognise your device when you return to our website.
• The store information about your preferred activities on our website so that we can adjust our contents to your individual interests. Adverts, for example, can be matched to your personal interests or we can process your enquiries more quickly.

As long as your browser settings do not block cookies, you consent to the storage of cookies on your device as well as the use of the corresponding data in accordance with this Privacy Policy by continuing to use our website.

For further information on cookies go to: www.allaboutcookies.org/ge/ and www.youronlinechoices.eu. 

Types of cookies

There are two main types of cookies: First and third-party cookies

• First-party cookies are cookies that are stored on your computer directly by the website operator. They often serve to recognise your computer and store your preferences for future website visits. They are always our own cookies.
• Third-party cookies are stored by third-party providers in the name of the website operator and can be used by the third-party providers to recognise your computer if you visit other websites. Third-party cookies are usually used for data traffic analyses or advertising purposes.

REDOG does not have any control over the disclosure of third-party cookies. Please visit the websites of the respective third-party providers if you want to find out more about these cookies, such as Facebook, Instagram, YouTube.

Changing your cookie settings

You can adjust your browser to block cookies if you do not want to have any cookies on your device. Alternatively, our cookie settings give you the opportunity to select the cookies you wish to accept from REDOG.

In addition to the performance cookies, this setting enables us to use third-party cookies (e.g. Facebook, Google Ads, etc.), which we can use to refine our marketing strategies and publish targeted advertising. These cookies can also be used for displaying adverts once you have left our website.

Most browsers give you a certain amount of control over cookies in their settings (such as notifications of new cookies, deactivation and deletion of cookies). Click on your browser type below to directly access the browser manual and find out how to deactivate and delete cookies. These settings take effect for all websites that you visit.

• Chrome
• Firefox
• Internet Explorer
• Microsoft Edge
• Opera
• Safari

However, by blocking all cookies, you reduce the user-friendliness of numerous websites.

Success and reach analyses

We aim to determine how our website contents are used. As part of these endeavours, we may analyse the success and reach of our activities and tasks as well as the effect of third-party links on our website. However, we may also test and compare how different parts or versions of our website contents are used (A/B testing method). We can use the findings of the success and reach analyses for improving your reading experience by rectifying mistakes, improving popular contents and improving our website content.

In most cases, the internet protocol (IP) addresses of individual users are stored for the success and reach analysis. IP addresses are always shortened for this purpose (IP masking) and pseudonymised accordingly so as to comply with the lean data principle

Cookies may be used and user profiles created for the success and reach analysis. Any user profiles created comprise details such as the individual pages visited or contents accessed on our website, information on screen sizes or browser windows and the – at least approximate – location. User profiles are always created in a pseudonymised form and not used for identifying individual users. Individual third-party services with which users are registered may also be able to allocate the use of our website contents to the user account of profile with the respective service provider.

We use, in particular:

Google Analytics

REDOG uses Google Analytics for recording the use of our website by users and analysing the corresponding data for the purpose of maintaining and improving the design of our website. Google Analytics uses cookies stored on the User's device to generate statistical and other information about the use of the website.

If you want to block analytics cookies, please refer to the cookie settings described above (Changing your cookie settings).

As mentioned above, this website uses cookies by Google Analytics such as _utma, _utmb, _utmc, _utmz, _ga and _gid. All of these cookies collect anonymised information, particularly the number of website visitors, the browser used by the client ID (e.g. to recognise users during subsequent visits), the previous location from where the user surfed to the website and which pages you have visited. Click here to read the Google Analytics Privacy Policy and information on the use of cookies by Google Analytics on websites. Find out here how to easily block Google Analytics cookies.

In May 2018, Google Analytics introduced the Data Retention Controls policy for the storage of data. Organisations can use it to determine the period after which Google Analytics automatically deletes the stored user and event data.

Such storage periods apply to user and event data originating from cookies, user identification (such as User ID) or advertising identifiers (not applicable on the REDOG website). REDOG’s Google Analytics storage period has been set at 38 months. Again, Google Analytics dies not collect the internet protocol (IP) address of the device that is connected to the internet.

It is important to know that Google Analytics collects information about traffic on websites that have a Google Analytics tracking cookie. Read the Google Privacy Policy and find out how you can deactivate Google Analytics cookies.

You can install the Google Analytics Opt-out Browser Add-on to prevent information about your visit to our website to be sent to Google Analytics.

Google Tag Manager

Integration and management of other services for success and reach analyses as well as other services by Google and third-party providers: Google; Google Tag Manager-specific information: “Data collected by Google Tag Manager”; for further information on data protection go to the individual integrated and managed services.

Matomo

Success and reach analyses; provider: Matomo (free open source software); information on data protection: Use of own server infrastructure as well as with pseudonymised internet protocol (IP) addresses, “List of all Matomo Features”).

Use of social media buttons and widgets

We embed Facebook, LinkedIn, Instagram and other social media platform widgets on our website to improve the user experience.

These social media widgets originate from web servers that can track your behaviour on our website an combine it with other information about you that comes from other websites. You can install browser add-ons such as Privacy Badger for Chrome and Firefox to manage or deactivate these widgets.

Amendments to this Privacy Policy

REDOG reserves the right to review, amend or otherwise supplement this Privacy Policy at any time. REDOG will publish any amendments made immediately on this website.  

Contact us

REDOG, the Swiss search and rescue dog association, operates this website. Please direct all enquiries to office@redog.ch

Consent

Users of the REDOG website agree to the collection, storage and use of personal data as well as anonymised tracking information within the scope stated above.

Right to be informed, rectification, withdrawal of consent and blocking of data

Users have the right to request free-of-charge information about their personal data stored by REDOG or withdraw their consent to the processing or storage of their personal data at any time. Should a user withdraw their consent, the personalised use of free-of-charge and/or chargeable products may no longer be possible. REDOG undertakes to erase users’ personal data within 30 days from receipt of a corresponding request to erase such data.

Users can contact REDOG at the following address for any questions or ideas regarding REDOG’s Privacy Policy, requests for information about stored personal data or requests to rectify, withdraw consent or erase personal data:

REDOG – Schweizerischer Verein für Such- und Rettungshunde
Bernapark 21
3066 Stettlen

Governing law and place of jurisdiction

All legal relationships between REDOG and users are governed by Swiss substantive law. Stettlen, the location of REDOG's head office, is the sole place of jurisdiction for disputes arising from this Privacy Policy, subject to differing mandatory places of jurisdiction.

Severability clause

Should individual provisions of this Privacy Policy be or become ineffective, this shall not affect the effectiveness of the remaining provisions. The ineffective provision shall be replaced with a new provision that comes closest in meaning to the economic and legal purpose of the ineffective provision.